Privacy policy
Privacy Policy
In the modern business environment, protecting users’ personal data is one of the most important
aspects of responsible business operations. Fresh Line in Bosnia and Herzegovina pays special
attention to protecting the privacy and security of our customers’ personal data.
Through the following information we aim to transparently inform users about the types of data
we collect, the purpose of processing such data, and the rights users have regarding their
personal information.
To successfully process an order, we require the following information: the customer’s full name,
residential address, email address, and phone number. These details allow us to deliver products
and notify customers about the current status of their order.
On behalf of Fresh Line in Bosnia and Herzegovina, we commit to protecting customer personal data
by collecting only the necessary and essential information required to fulfill our obligations.
Customers are informed about how their data is used and are given the option to choose whether
their data may be used for marketing campaigns or mailing lists.
All customer data is strictly protected and accessible only to employees who require the data
to perform their job responsibilities. All employees and business partners are responsible
for respecting privacy protection principles.
Collected data will not be used for any other purpose nor shared with third parties.
Use of Cookies
Fresh Line in Bosnia and Herzegovina uses cookies to help users customize their internet
experience according to their needs.
A cookie is a text file placed on the user’s computer hard drive by a web server.
Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to each user and can only be read by the web server
in the domain that issued them.
One of the primary purposes of cookies is to provide convenience features that
save time when using the website.
Consent and Changes to Terms
By using our services, users agree to the stated terms of use.
Fresh Line in Bosnia and Herzegovina commits to respecting the stated conditions,
and any changes to the terms will become effective after being published on this page
and after email notification is sent to all registered users.
Permanent Deletion of Account and Data
If you wish to permanently delete your account on www.freshline.ba, including all related data,
you may submit a request via email to:
podrskakorisnicima@freshline.ba
Your request will be processed in accordance with applicable laws and internal procedures,
and you will be notified once it has been completed.
Final Notes
Fresh Line in Bosnia and Herzegovina commits to continuously monitoring and updating its
privacy and data protection policies in order to ensure the highest level of protection
for its users’ personal data.
For any additional information or questions related to personal data processing,
please contact the company “Successo” d.o.o via email:
podrskakorisnicima@freshline.ba
