{"id":2498,"date":"2026-03-06T17:59:13","date_gmt":"2026-03-06T17:59:13","guid":{"rendered":"https:\/\/freshline.ebabic.dev\/uslovi-kupovine\/"},"modified":"2026-03-26T15:03:59","modified_gmt":"2026-03-26T15:03:59","slug":"terms-of-purchase","status":"publish","type":"page","link":"https:\/\/freshline.ebabic.dev\/en\/terms-of-purchase\/","title":{"rendered":"Terms of Purchase"},"content":{"rendered":"\n<h3>1. General Provisions<\/h3>\n\n<p>\nFresh Line in Bosnia and Herzegovina accepts orders exclusively through its website.\nTo place an order through the website, you must be at least 18 years old and\nhave residence in Bosnia and Herzegovina.\n<\/p>\n\n<p>\nYou are also required to provide accurate delivery and contact information,\nsuch as an email address and mobile phone number.\nThese details can be entered during checkout or during account registration.\n<\/p>\n\n<p>\nItems in your shopping cart are not reserved until the order has been submitted\nand confirmed by Fresh Line in Bosnia and Herzegovina via email.\n<\/p>\n\n<h3>2. Contract and Order Confirmation<\/h3>\n\n<p>\nThe sales contract is concluded at the moment when the customer receives\nthe order confirmation email sent to the email address provided during purchase.\n<\/p>\n\n<p>\nThe confirmation is sent after Fresh Line in Bosnia and Herzegovina\nprocesses the order and records the payment.\n<\/p>\n\n<h3>3. Payment and Currency<\/h3>\n\n<p>\nAll prices on the website are expressed in Convertible Marks (KM)\nand include Value Added Tax (VAT).\n<\/p>\n\n<p>\nPrices may change and promotional offers may be withdrawn at any time.\n<\/p>\n\n<p>\nThe price valid at the moment of placing the order remains unchanged\nthroughout the purchase process.\n<\/p>\n\n<p>\nFresh Line in Bosnia and Herzegovina may occasionally offer promotional discounts\nwith or without a promotional code.\n<\/p>\n\n<p>\nDiscounts are applied at the time of purchase confirmation.\nOnce the order is confirmed, discounts cannot be added later.\n<\/p>\n\n<p>\nCustomers are responsible for checking whether the promotional code\nhas been correctly entered before completing the purchase.\nFresh Line in Bosnia and Herzegovina is not responsible for promotional codes\npublished on other websites.\n<\/p>\n\n<p>\nThe company reserves the right to modify or withdraw promotional offers\nand promotional codes at any time.\n<\/p>\n\n<p>\nCombining multiple promotions is not permitted unless otherwise stated.\nIn cases of misuse of promotions, Fresh Line in Bosnia and Herzegovina\nreserves the right to cancel the order.\n<\/p>\n\n<h3>4. Payment Methods<\/h3>\n\n<p>\nThe Fresh Line online shop in Bosnia and Herzegovina supports the following payment methods:\n<\/p>\n\n<h4>Card Payment &#8211; Visa, Mastercard<\/h4>\n\n<p>\nWhen placing an order, select the payment option via the ePay service.\nA secure payment window will open where you can enter the required\npayment details and follow the instructions to complete the transaction.\n<\/p>\n\n<h4>Cash on Delivery<\/h4>\n\n<p>\nIf this option is selected, the order will be delivered to the specified address\nand payment will be made to the courier upon delivery.\n<\/p>\n\n<p>\nIn case of a return, the refund will be made via bank transfer\nto the customer\u2019s bank account.\n<\/p>\n\n<h4>Bank Transfer<\/h4>\n\n<p>\nIf this option is selected, you will receive payment instructions via email.\n<\/p>\n\n<p>\nOnce payment is recorded, the order will be shipped.\nThe payment deadline is 5 working days, after which the order will be cancelled.\n<\/p>\n\n<p>\nProducts remain the property of Fresh Line in Bosnia and Herzegovina\nuntil payment has been fully completed.\n<\/p>\n\n<p>\nOrders are usually processed and shipped within 3 to 5 working days\nafter order confirmation.\n<\/p>\n\n<p>\nIf delivery is delayed for more than 20 days, the customer has the right\nto cancel the order by contacting customer support.\n<\/p>\n\n<h3>5. Delivery<\/h3>\n\n<p>\nFor orders exceeding 100 KM, delivery costs are covered\nby Fresh Line in Bosnia and Herzegovina.\n<\/p>\n\n<p>\nFor orders up to 100 KM, the delivery cost is ______ KM\nregardless of the number of ordered items.\n<\/p>\n\n<p>\nIn case of product returns that affect eligibility for free delivery,\nthe delivery cost of ______ KM will be deducted from the refund amount.\n<\/p>\n\n<p>\nDelivery is made to the address provided by the customer\nvia partner courier services depending on the size and\ncontents of the shipment.\n<\/p>\n\n<h3>6. Address Change<\/h3>\n\n<p>\nItems can be delivered to an address different from your permanent address.\nThis information must be entered during order creation before payment.\n<\/p>\n\n<p>\nIf your place of residence changes, please inform us.\nAll personal data you provide will be stored and protected appropriately.\n<\/p>\n\n<h3>7. Limitation of Ordering Rights<\/h3>\n\n<p>\nFresh Line in Bosnia and Herzegovina reserves the right,\nat its own discretion and without additional explanation,\nto refuse or limit the acceptance of orders from certain customers.\n<\/p>\n\n<p>\nThis may apply in cases of abuse of the return policy,\nfrequent or inappropriate contact with business units or management,\nviolation of general terms of business,\nor behavior that may affect service quality for other customers.\n<\/p>\n\n<p>\nThis decision does not affect orders that have already been\nproperly confirmed and processed, which will be handled\nin accordance with applicable regulations and business terms.\n<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. General Provisions Fresh Line in Bosnia and Herzegovina accepts orders exclusively through its website. To place an order through the website, you must be at least 18 years old and have residence in Bosnia and Herzegovina. You are also required to provide accurate delivery and contact information, such as an email address and mobile [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2498","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/pages\/2498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/comments?post=2498"}],"version-history":[{"count":4,"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/pages\/2498\/revisions"}],"predecessor-version":[{"id":2920,"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/pages\/2498\/revisions\/2920"}],"wp:attachment":[{"href":"https:\/\/freshline.ebabic.dev\/en\/wp-json\/wp\/v2\/media?parent=2498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}